Contact information
CONTACT INFORMATION
Last Updated: 21 August 2026
At Loaffer London, we're here to help. If you have any questions about our products, sizing, orders, delivery, returns or refunds, please get in touch with our customer support team using the details below.
CUSTOMER SUPPORT
Email:
contact@loafferlondon.store
Telephone:
+44 20 7946 0551
Website:
loafferlondon.store
BUSINESS ADDRESS
Loaffer London
86-90 Paul Street
London
EC2A 4NE
United Kingdom
ORDER ENQUIRIES
If you're contacting us about an existing order, please include your order number and the email address used when placing your order. This will help our team locate your order and assist you more efficiently.
You can contact us regarding:
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Order status and tracking;
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Product and sizing questions;
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Delivery enquiries;
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Returns and refunds;
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Damaged or incorrect items;
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General product information;
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Other customer service enquiries.
RETURNS AND REFUNDS
To request a return or discuss a refund, please contact:
Loaffer London offers a 30-Day Money-Back Guarantee, subject to the conditions outlined in our Return and Refund Policy.
Please contact us before sending any item back so that we can provide the appropriate return instructions.
SHIPPING ENQUIRIES
We offer Free UK Delivery, with an estimated delivery timeframe of 4–8 business days.
Once your order has been dispatched, tracking information will be provided by email where available.
If you have any concerns about your delivery, please contact our customer support team.
CONTACT DETAILS
Loaffer London
Email: contact@loafferlondon.store
Telephone: +44 20 7946 0551
Address: 86-90 Paul Street, London, UK, EC2A 4NE
Website: loafferlondon.store